The Jackets

Men and Women Leather Outfits Store

Return Policy

Return FAQ’s

What is your return policy?

We hope you love what you ordered, but in case you don’t, you can return your purchase for any reason.

How long do I have to make a return?

All items must be returned according to the instructions below within 30 days.

What are my refund options?

Purchases that are returned according to this policy will receive:

  • A full refund
  • A partial refund
  • A replacement product
  • An exchange

When will I receive my refund?

Returns will be processed within 1-2 weeks of the date we receive your returned item.

Return Shipping Instructions

You can send your purchase back to us, at your expense. Once we receive your package, we will promptly process your return according to our policy.

You will be responsible for paying for your own shipping costs for returning your item.

Return Instructions

Please contact us at support@the-jackets.com to initiate a return. Include your proof of purchase or order number, as well as the reason for your return request.

In the matter of Return/Exchange, the thing you would contemplate about is not what you requested and discover it beneath standard must be given back or exchanged in its genuine unused condition alongside its unique pressing, organization acquiring particular records and detail labels. We will not accept the item in its used condition so it ought to be dependably returned in the genuine resalable state yet you can simply check the item twice and dependably attempt it to ignore the size as we do in a physical store yet pack it as it is after examining it. Other than that, we would not send back to you the cash so you should need to exchange it or return it.

For return/exchange, the shipping charges are the simple duty of the customer. In the event that you truly need to return then you should need to pay shipping rates and all things considered the arrival would be made in the wake of deducting the delivery charges precisely. Remember that you truly should be on time that is you need to make scurry quick inside 30 days.

We can’t refund or either exchange a thing that has been monastery requested with ANY seriously asked for modification.

Note, there will be no returns/exchange of incorrect sizes after three days for standard and custom products. It is essential that you cross check your measurements carefully before placing an order.